From: Deborah Hunt (dhunt@exploratorium.edu)
Date: Mon Feb 10 2003 - 15:35:26 PST
Message-Id: <a05111b1bba6de7a018d4@[192.174.2.158]> Date: Mon, 10 Feb 2003 15:35:26 -0800 From: Deborah Hunt <dhunt@exploratorium.edu> Subject: SLA/BayNet seminar on Virtual Reference, Feb 28
>The SF Bay Region Chapter of the Special Libraries Association and BayNet
>Present:
>
>"Virtual Reference -- The 24/7 Answer to Global Information Needs?"
>
>Does your organization have information needs:
>
>When your library is closed?
>When your users are not in the building?
>When your users need quick, timely personal assistance?
>
>Are you providing an email-based service but looking for the next big thing
>to "bring it up a notch?"
>
>Join Mary Beth Train, Coordinator of the QandA Cafe for the Golden Gateway
>Library Network and Christina Peterson, SJSU's Health Professions and
>Distance Learning Librarian, as they explain and demonstrate how they
>provide virtual reference around the clock.
>
>They will discuss implementing and marketing a virtual reference service,
>setting policies and standards, staffing and training needs, integrating
>virtual services with existing electronic reference service models, and
>evaluating transcripts, statistics and patron feedback. They will also
>demonstrate the use of virtual reference as an instructional tool for both
>individuals and groups. Web-based software with impressive interactive
>capabilities will be showcased.
>
>Date: Friday, February 28, 2003
>Time: Registration: 9:00 to 9:30 a.m.
> Program: 9:30 to 12 noon
>
>Place: World Affairs Council Cost: SLA and BayNet members: $15
> 2nd floor conference room Non-members: $20
> 312 Sutter (near Grant) Students/Not Employed: $10
> San Francisco, CA
>
>Morning refreshments will be served.
>
>The World Affairs Council is approximately three blocks from the Powell
>Street BART station.
>
>Mail your reservations NOW to: Richard Geiger, San Francisco Chronicle
>Library, 901 Mission St., San Francisco, CA 94103, rgeiger@sfchronicle.com
>415-777-6001
>
>Deadline for reservations is Tuesday, February 25, 2003.
>
>------------ Detach and Mail this portion with your Check ------------
>
>Name: Telephone:
>
>Employer/Affiliation:
>
>SLA Member: BayNet Member: Both:
>Nonmember:
>
>Check enclosed for: $
>
>Please make all checks payable to: SF Bay Region Chapter, SLA
>
>Are you or your employer paying for your attendance at this
program?
-- Deborah Hunt CTL Senior Information Specialist Exploratorium 3601 Lyon Street San Francisco, CA 94123 Voice: 415-353-0485 Fax: 415-561-0370 mailto:dhunt@exploratorium.edu"A woman is like a tea bag; she never knows how strong she is until she's in hot water." Eleanor Roosevelt
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